Tourism QualityThe Saint-Lary Tourist Office is committed to the quality approach supported bythe Qualité Tourisme TM brand. This commitment is in line with the agreement on resources and objectives signed with the commune of Saint-Lary-Soulan. The quality approach is a process of continuous improvement of the organization to achieve its objectives and respect its commitments. It is a frame of reference for all Tourist Office staff, in the exercise of their respective missions, as well as for the Management Committee. Our objectives: – Gather customer satisfaction for the destination as a whole. – To achieve a level of welcome, hospitality and service that is recognized by the destination’s customers. – Achieve success and sustainability for the destination’s players, businesses and organizations. – Maintain a tourist activity that is useful to the development of people and non-destructive of the natural balance. Our commitments: – To meet the expectations and needs of our customers to ensure maximum satisfaction. – Strive for quality of welcome, hospitality and services throughout the destination. – Serve the community, businesses, socio-professionals and partners of the destination, for the quality of their offer and the volume of their activity. – Act for responsible tourism, with clarity and benevolence, with consideration and respect for people and the environment. – Sustainable and responsible tourism The Tourist Office applies the following eco-gestures The Tourist Office has chosen to use a less polluting hybrid service vehicle. The Tourist Office organizes or co-organizes events focusing on biodiversity and the natural environment, such as the Rencontres Mer et Montagne, the ABC de la biodiversité (Parc National des Pyrénées), the Fête de l’écotourisme, various exhibitions, and the project to set up an area for observing the universe. The management